Slovenian-speaking Customer Support Advisor - Social Media & Email RDC0726B
Red Dot Search
If you speak Slovenian fluently and want to use that skill every day in your first job, this is a direct path in. Red Dot Search is hiring a customer support advisor for a major retail brand. You'll work fully remote from anywhere in the UK, handling real customer problems on social media and email. This kind of role teaches you how businesses actually listen to customers and solve problems at scale.
Your day-to-day: you'll respond to customers asking about missing orders, payment issues, product availability, order changes, and cancellations. You write clear, friendly emails and social posts that actually help people. The work is straightforward but requires patience and attention to detail. You work 40 hours per week on rotating shifts (8am to 12am, Monday to Sunday), so you'll see different customer types and times of day.
This fits you if you're fluent in both Slovenian and English, comfortable with written communication, and can stay helpful when customers are frustrated. You don't need retail experience—just the ability to read a problem and give a direct answer.
The role is permanent, full-time, at £26,520 per year with 28 days of paid leave. Apply directly through CareerJumpShip with your CV and a note about your language background.
About this role
Slovenian-speaking Customer Support Advisor – Social Media & Email Are you fluent in Slovenian and English and looking for a full-time work-from-home role where you can use your language skills every day? We are recruiting for a Slovenian-speaking Customer Support Advisor to join a busy customer service team supporting a well-known retail brand. You will be helping customers through social media and email, so this is a great opportunity if you enjoy written communication, online shopping, fashion, retail, and helping people get things sorted quickly. This is a fully remote role — you can be based anywhere in the UK and work entirely from home. What you will be doing You will support customers with a range of everyday enquiries, including: Missing orders Payment queries Product availability Order amendments Cancellations General customer questions via social media and email You will need to be patient, helpful, and professional, and able to write clear, friendly responses. What is on offer £26,520 per year Full-time, permanent role 40 paid hours per week Fully remote — work from home anywhere in the UK Rotational shifts between 8am and 12am, Monday to Sunday 28 days paid holiday Employee assistance support Employee discount benefits Stock purchase scheme Gym discount Insurance discounts What we are looking for Excellent Slovenian and English written and verbal skills At least 6 months customer service experience Strong knowledge of social media Social media or content moderation experience would be a bonus Fully flexible to work rotational shifts between 8am and 12am, Monday to Sunday Based anywhere in the UK Able to work from home with at least 10Mbps broadband Apply now Originally posted on Himalayas